Privacy policy
This page says exactly what data NOOR collects, why, who it is passed to and how long it is kept. This page is a translation provided for convenience. In case of any discrepancy, the French version prevails. For any question: info@nooraistudio.com.
Who processes your data
[legal name to be completed], trading as the NOOR studio, [address to be completed], registered under number [registration number to be completed]. Contact: info@nooraistudio.com.
What we collect, and only that
- At order time — name, email address and billing address, passed on by Stripe at payment.
- During the work — what you send us yourself: brief, product photos, brand assets, account credentials if you ask us to post on your behalf.
- By email — the content of our exchanges.
The website sets no cookie until you have accepted. There is exactly one tracker: the Meta pixel, which tells us which ads bring real orders. It only loads after you click « Accept » in the banner — before that click nothing is stored and Meta is never contacted. Refusing is a whole answer: it is remembered, the banner does not come back, and the site works exactly the same. No other browsing analytics are collected.
If you accept, the pixel sends Meta the pages you open on this site, cart additions and the amount of a completed order. Never your name, your address or anything you send us.
Why
- To carry out the order and deliver to you.
- To issue the invoice and keep the accounts, as the law requires.
- To answer you when you write.
Nothing else. No data is sold or rented. The only transfer for advertising purposes is the pixel described above, and it only happens if you accepted it.
Who else has access
Four technical providers, each for one single reason:
- Stripe — payment. Stripe collects and stores the card data; NOOR never has access to it and stores none of it.
- Vercel — hosting for this site.
- IONOS — the domain name and the mailbox.
- Meta — advertising measurement, and only if you accepted it. Data then goes to the United States, covered by the European Commission's standard contractual clauses.
For how long
- Invoices and accounting records — the applicable statutory retention period, counted in years.
- Briefs, photos and files you entrust to us — deleted on request, and no later than twelve months after the work ends.
- Emails — three years after the last exchange.
Your rights
You can ask to access your data, correct it, have it erased, obtain a copy of it, or object to its processing. Write to info@nooraistudio.com : we answer within thirty days. If the answer doesn't satisfy you, you can refer the matter to the competent data protection authority in your country.
The visuals and the faces
The people you see in our images do not exist : they are generated. No photograph of a real person is used, so no biometric data is collected or processed.